PayPal has for the last five years required that users' password to log in should be updated regularly. This is simply due to many users having log-in issues as a result of their password having been changed by irresponsible persons. PayPal's clear objectives to do this is merely to help users protect their money.
Why does PayPal.com ask me to change my password and secret questions every time I have logged in? I seldom log in to my PayPal account because I have few transactions every month. I log in whenever I receive payment from expertscolumn. Yesterday, I logged in to see if my US$9 from expertscolumn is still there. It is still there, and I soon logged out. Several minutes later, I received an email from PayPal saying that someone just logged in and PayPal wanted to quickly change my password and secret questions.
Feeling worried, I returned PayPal website to log in and I found there was nothing wrong and my balance was still the same. I noticed that my account became limited, meaning that I won’t be able to send money.
The limitation will be removed after I follow some instructions—changing my password and secret questions, and adding credit card or debit card.
I finally followed two of the actions—changing my password and secret questions. The change would take effect after 72 hours. Based on what happened to me, I presume that it was due to my not having logged in for a long time, which PayPal thinks as unusual and suspicious. Do you think if I regularly log in to my account PayPal security team will not ask me to update my password and secret questions.
Please share with me if that also happened to you, and your tips about how to ensure PayPal that nothing is suspicious and unusual because in fact there was no one else peeped in to say nothing of stealing the money.
It is good of PayPal to remind me of possible theft by emailing me to follow their instructions for my benefit but if it happens so often, I feel sort of overwhelmed changing password and secret question too frequently. I appreciate any similar experience to be shared here. Thank you.
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